1. Information we collect
We receive, collect and store information you enter on our website or provide us in any other way. This may include: the internet protocol (IP) address used to connect your computer to the internet; your website login details including e-mail address and password; computer and connection information and purchase history. We may use software tools such as cookies and other tracking technology to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information you give us (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
2. How we collect information
When you use our website or conduct a transaction on our website, for example sending a message through a contact form or subscribing to a newsletter, as part of the process, we collect non-personal and personal information. Your personal information will be used only for the specific purpose(s) for which you gave it to us.
3. Why do you we collect such information?
We collect non-personal and personal information for the following purposes:
a) To provide and operate the services we provide;
b) To provide users with ongoing customer assistance and technical support;
c) To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
d) To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
e) To comply with any applicable laws and regulations.
4. How we store, use, share and disclose your information
Your information is securely stored on our computers and those of our website providers (wix.com). We will not share your personal information with any third parties without your formal consent.
5. How we communicate with you
If you have provided us with personal information, we may contact you to notify you regarding your use of our services, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and postal mail.
If you have requested, we may use your personal information to send you promotional content and messages by e-mail, electronic messaging, direct text messages, phone calls and similar forms of communication from mouseclix or our partners (acting on mouseclix’s behalf). If you do not wish to receive such promotional messages or calls, you may notify us at any time via the contact form on the website or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
Our website tracks non-personal and personal information through cookies and Google Analytics.
There are two types of cookies:
Session (transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (permanent or stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.
The following cookies are placed on the website by wix.com:
Cookie name Life span Purpose
svSession Persistent Identifies unique visitors and tracks a visitor’s sessions on a site
Hs Session Security
XSRF-TOKEN Session Security
smSession Persistent (Two weeks) Identifies logged in site members
TSxxxxxxxx (where x is replaced with a random series of numbers and letters) Session Security
TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) Session Security
RequestID Session Track visitor behaviour and measure site performance
Details of the cookies used on the website by Google Analytics can be found here.
7. Your data protection rights
Under data protection law, you have rights including:
a) Your right of access - You have the right to ask us for copies of your personal information.
b) Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
c) Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
d) Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
e) Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
f) Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. If you would like to: access, correct, amend or delete any personal information we have about you or if you don’t want us to process your personal information anymore, please contact us via the contact form on the website or write to us at Mouseclix Limited, 105 Ramsden Rd, London, SW12 8RD.
Updated Jan 2019